![]() Perform other duties as requested by supervisor. Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing customers in an effort to re-sell and retain.Īcquire and demonstrate thorough knowledge of competitors’ pricing, packaging, and products in an effort to discuss side by side comparisons of Charter’s and competitors’ products and services. Boys Recreational Gymnastics Tumbling Classes Summer Camps Special Activities Welcome To Perfect Balance Training Center Perfect Balance Training Center is a Gymnastics Facility centered on making gymnastics a fun and fulfilling activity for children at any level from preschool to competitive team. Dynamos Cricket provides a fantastic next step for all those graduating from All Stars Cricket and the perfect introduction for all 8-11 year-olds new to. Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc.Īnswer questions pertaining to billing inquiries, pricing and packaging of products and service, and service complaints.Ībility to learn and master order processing within the billing system regarding all aspects of retained accounts, new sales order entry, account lookup, and other tools and functions as they relate to the retention function. Execute retention strategy that strikes balance between saving customers and retaining revenue.Īctively and consistently support all efforts to simplify and enhance the customer experience.Įstablish and maintain a high level of customer satisfaction, professionalism, and courtesy in all retention transactions.Ĭonsistently meet or exceed weekly and monthly retention activity goals by utilizing sound telephone based customer save techniques. ![]() ![]() Thank you, TW Smith Training Center Read more. Maximize opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. Perfect Balance is a Gymnastics Training Facility for children of all ages and levels. They create an atmosphere that is the perfect balance of warmth and challenge. You may also qualify for free internet, TV, and phone services (restrictions apply). Top Performers can earn $70,800 annually, plus incentives. After training, our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for target earnings of $24.00/hour, or $49,920 annually. Perfect Balance Training Center Jun 2018 - Present4 years 7 months Charlotte, North Carolina Area Work with all levels of the competitive AAU program Type out lesson plans for floor. During training, our agents earn an average of $20.00 per hour, which includes base pay of $18.00 plus training pay.
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